Sales Policy

Effective Date: December 11, 2024

At NEXIIS, we are committed to providing an exceptional shopping experience for our customers. This Sales Policy outlines the terms and conditions that govern all purchases made on our website nexiis.site. By making a purchase from our site, you agree to the following terms. We recommend reading these terms thoroughly before completing your purchase.

1. Product Availability and Pricing

We make every effort to ensure that all products listed on our website are available for purchase. However, product availability may change based on demand, stock levels, or unforeseen circumstances. If an item becomes unavailable after your order is placed, we will notify you as soon as possible and offer an alternative product or a full refund.

Pricing

All prices listed on our website are in USD and are subject to change without notice. We reserve the right to correct any pricing errors that may appear on our site. Prices are final at the time of checkout, and any price adjustments after a purchase are not applicable.

Promotions and Discounts

Any promotions or discounts will be applied during the checkout process. Please note that promotions cannot be combined with other discounts or offers unless specifically stated. We may also offer limited-time deals that are subject to availability and expiration.

2. Order Processing and Shipping

Order Confirmation

Once you complete your order, you will receive an order confirmation email with your order details. This email confirms that we have received your order, but does not guarantee that the items are in stock until your order is processed.

Order Processing Time

Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping

We offer various shipping options, including standard and expedited shipping. Shipping fees are calculated at checkout based on the delivery method and destination. Once your order ships, you will receive a tracking number to monitor its progress.

International Shipping: We currently ship within the United States and offer international shipping to select countries. International shipping rates may vary depending on the destination.

3. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment gateways as available

Payments are processed securely using industry-standard encryption protocols. All payment details are handled with the highest level of security.

4. Cancellations and Modifications

If you need to modify or cancel your order, please contact us as soon as possible. We process orders quickly to ensure fast delivery, so once an order is confirmed, we cannot guarantee cancellation or modifications. However, we will do our best to accommodate your request if the order has not yet been processed.

5. Returns and Exchanges

At NEXIIS, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return policy. To be eligible for a return:

  • The item must be unused, in original condition, and in its original packaging.
  • Proof of purchase is required.
  • Returns must be initiated within 30 days of receiving your order.

Please refer to our Return and Refund Policy for full details.

6. Customer Service

We are here to assist you with any questions or concerns regarding your order. If you need help with anything, please feel free to contact us:

Our customer support team is available Monday to Friday from 9 AM to 6 PM (CST).

7. Limitations of Liability

NEXIIS is not responsible for any damages arising from the use of our products, except as required by law. Our liability is limited to the total amount of the purchase price paid for the products you purchased.

8. Changes to the Sales Policy

We may update or change our Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about any modifications.

By purchasing from NEXIIS, you agree to the terms outlined in this Sales Policy. If you have any questions or need assistance, please don’t hesitate to contact us.